The following chart maps out a walkthrough of the experience in 3 domains: physical self (red), mental self (yellow), emotional self (blue).
Customer experience and value proposition
This page describes the customer benefit, what the customer would gain by spending time and money at the space. The following a large chart mapping these benefits. Largely, the experiences map to 3 types indicated by blue, yellow, red on the chart and explained individually below. The red type concerns …
Having a big experience
The following charts the impact of a big, perception challenging experience. Can one overcome one’s implicit values and beliefs to integrate that experience? What is the result in either case? The sky blue boxes represent the experience from outside while the yellow boxes represent the internal experience process.
Experiencing another view process and outcomes
This describes how the experience of Other impacts the decision making process of individual and also how one would be when this process is followed, how these changes are integrated into oneself. The red blocks show the process when another view is experienced. The yellow blocks show the outcome in …